Delete from within the app (fastest)
- Open the HomeWash customer app, or the HomeWash Professional app, and sign in.
- Go to the Profile tab.
- Scroll to the bottom and tap Delete account.
- Confirm the request in the dialog.
Or request deletion by email
If you no longer have the app installed, email us at support@homewash.in with the subject "Account deletion request" from any email address, and include the mobile number registered on your HomeWash account. We will verify ownership of the number (via OTP or a confirmation call) and process the deletion.
What happens after you request deletion
- Your account is deactivated immediately and you stop receiving notifications.
- There is a 30-day grace period: if you sign in again within 30 days, the deletion request is cancelled and your account is restored.
- After 30 days, your account is permanently deleted.
What data is deleted, and what is retained
Deleted permanently: your name, phone number, email address, saved addresses, profile photo, location data, notification tokens, and account preferences.
Retained where required by law: invoices, payment and transaction records (Indian tax law, e.g. GST, requires retention of financial records for several years), and records needed for fraud prevention or the resolution of open disputes. These records are de-linked from your personal profile.
Questions
Contact HomeWash — support@homewash.in, phone +91-7773086677, Jabalpur, Madhya Pradesh, India.